This policy explains how DDS Chinese Massage collects, uses, stores and protects your personal and health information across our Belmont and Torquay clinics. Last updated: July 2026.
As a provider of remedial massage and Chinese therapeutic massage treatments, we collect personal and health information to:
Depending on how you interact with us, we may collect:
We use trusted third-party platforms to help run our business. When you use these, your information is also subject to that provider's own privacy policy:
Health information is treated as sensitive information and is stored securely, with access limited to therapists and staff directly involved in your care. We take reasonable steps to protect your information from misuse, loss, and unauthorised access.
We do not sell your personal information. We only share it where necessary β for example, with your private health fund to process a claim, or with the third-party platforms listed above to operate our booking and intake systems. We do not share your health information with any other party without your consent, unless required by law.
You have the right to:
If you have a concern about how your information has been handled, please contact us first using the details below so we can resolve it directly. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
For any questions about this policy or your personal information:
This policy is a general template and has not been reviewed by a solicitor. We recommend having it checked by a legal professional familiar with the Australian Privacy Act 1988 to ensure it fully reflects your specific data handling practices before relying on it.